Our lineup includes a hometown team.
We’ve all been there: you need an answer, you need it fast and you make a call to their service department. Then you get put on hold. When you finally get to speak to a person, you can tell the customer service representative is working from a crowded office overseas. The connection isn’t the best and the din in the background makes it hard to hear what the person is saying.
It’s the norm for many businesses, and we understand that outsourcing service to workers in foreign countries can save a company quite a bit of money. But in our industry, we think customers deserve timely, thorough and expert attention from someone who knows their products inside and out.
Our tech support team has always served customers from our headquarters in Minnesota. This is also where we build and test every product. Using MPStatus Technology included with every product, a tech team member can determine what’s going on and answer your questions quickly and efficiently. They can explain what you need to know, even if you’re not sure exactly what questions you need to ask. It’s a simple concept: service and support should not be a hassle.
As Thanksgiving draws near, we want to thank each and every one of you for supporting Mobile Pro Systems this year. From our family to yours, may you have a wonderful holiday!
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